Game Research

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The Business of Gamification – A Critical Analysis

Dymek, M., & Zackariasson, P. (Eds.). (2016). The Business of Gamification: A Critical Analysis. Routledge

Gamification has been for several years one of the most discussed topics and concepts within the worlds of IT, management and marketing. In essence gamification is about “applying game mechanisms in non-game contexts” in everything from health care, education, management strategies through loyalty programmes, marketing and communication campaigns, psychology, sustainability, to, of course, different kinds of apps, exercise programmes, intranets, language learning tools, crowdsourcing, as well as (subtly) in most social media design.

The almost exuberant claim to swiftly transform everyday chores into enjoyable game activities, has captivated many parts of society to experiment with this novel notion – sometimes mobilised by shimmering utopian visions of a new, innovative and playful, but equally responsible and productive, everyday life. The downside is, however, that few people actually now how gamification can be created, an even smaller number of successful implementations exist – and in the murky behind-the-scenes looms a rather dismal view of humans in the character of consumers/employees/citizens as obedient pawns for the invisible and powerful game makers that hide behind playful, glitzy and trendy gamification façades.

The Business of Gamification – A Critical Analysis is one of the first edited volumes in the intersection between gamification studies and business. In this volume, edited by Mikolaj Dymek and Peter Zackariasson, various prominent researchers from around the world analyse gamification within leadership, project management, management and organisation, marketing, retailing, online forums, marketing communications, sustainability – but also critical perspectives that fundamentally question the gamification notion as such and instead paint a dystopian vision where every aspect of our everyday lives become part of one omnipresent gamified life environment.

This edited volume is not only relevant for researchers, but for anyone interested in the notion, and expects a critical examination of the biggest IT and management trends of the last decade.

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